
PM1000 Series Power Meters PLSED309039EN
Chapter 7 – Maintenance And Troubleshooting 08/2010
© 2010 Schneider Electric. All rights reserved.
Troubleshooting
The information in Table 7–1 describes potential problems and their possible
causes. It also includes possible checks to perform or solutions to the
problems. After referring to this table, if you cannot resolve the problem,
contact your local Schneider Electric sales representative for assistance.
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Apply appropriate personal protective equipment (PPE) and
follow safe electrical practices. For example, in the United
States, see NFPA 70E.
This equipment must be installed and serviced only by qualified
personnel.
Turn off all power supplying this equipment before working on or inside.
Always use a properly rated voltage sensing device to confirm
that all power is off.
Carefully inspect the work area for tools and objects that may
have been left inside the equipment.
Use caution while removing or installing panels so that they do
not extend into the energized bus; avoid handling the panels,
which could cause personal injury.
Failure to follow this instruction will result in death or serious injury.
Table 7-1: Trouble shooting
The data being displayed
is inaccurate or not what
you expect.
Check that the correct
values have been entered
for power meter setup
parameters (CT and PT
ratings, system type, and
so on). See ―PROG menu
- Setup‖ on page 17 for
setup instructions.
Usage of protection class
(10P10 etc.) CTs/PTs
Use instrument class 1 or
better CTs/PTs, which will
have better accuracy than
the protection class
CTs/PTs.
Check whether all the PTs
and CTs are connected
properly (proper polarity is
observed) and that they
are energized. Check
shorting terminals. See
―connection diagrams ―on
page 43 for more
information.
Active Power (W) reading
is negative
Check and correct the CT
connections.
Power may be in export
mode
1. Check the mode. If the
mode is in import, s1 s2
need to be interchanged
in one or two or in all the
three phases. Under
this condition, the
energy will update in
INTG Rev.
2. Check the mode. If it is
in export, then the
energy will update in
INTG Rev.
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