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Power Meter 750 63230-507-201A1
Appendix C—Instrument Transformer Wiring: Troubleshooting Guide 03/2007
© 2007 Schneider Electric All Rights Reserved54
SECTION IV: 4-WIRE SYSTEM
TROUBLESHOOTING
Table C– 9: Section IV—Case A
Symptoms: 4-Wire Possible Causes
kW = 1/3 of the expected value
kVAR = 1/3 of the expected value
power factor = 1/3 of the expected value
All else is normal
One CT polarity is backwards
NOTE: The only way this problem will usually be detected is by the Quick Check
procedure. It is very important to always calculate kW. In this case, it is the only symptom
and will go unnoticed unless the calculation is done or someone notices backwards CT on
a waveform capture.
Table C– 10:Section IV—Case B
Symptoms: 4-Wire Possible Causes
kW = 1/3 of the expected value
kVAR = 1/3 of the expected value
2 of the 3 line-to-line voltages are low
power factor = 1/3 of the expected value
All else is normal
One PT polarity is backwards
NOTE: The line-to-line voltage reading that does not reference the PT with backwards
polarity will be the only correct reading.
Example: , ,
In this case, the A-phase PT polarity is backwards. is correct because it does not
reference .
3
V
AB
277= V
BC
48
0
= V
CA
277=
V
BC
V
A
Table C– 11:Section IV—Case C
Symptoms: 4-Wire Possible Causes
One line-to-neutral voltage is zero
2 of the 3 line-to-line voltages are low
kW = 2/3 of the expected value
kVAR = 2/3 of the expected value
kVA = 2/3 of the expected value
Power factor may look abnormal
PT metering input missing (blown fuse, open phase disconnect, etc.) on the
phase that reads zero.
NOTE: The line-to-line voltage reading that does not reference the missing PT input will be
the only correct reading.
Example: , ,
In this case, the B-phase PT input is missing. is correct because it does not
reference .
3
V
AB
277(
)
= V
BC
27
7
= V
CA
480=
V
CA
V
B
Table C– 12:Section IV—Case D
Symptoms: 4-Wire Possible Causes
3-phase kW = 2/3 of the expected value
3-phase kVAR = 2/3 of the expected value
3-phase kVA = 2/3 of the expected value
One phase current reads 0
All else is normal
The CT on the phase that reads 0 is short-circuited
Less than 2% current (based on CT ratio) flowing through the CT on the
phase that reads 0
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